case study 2

>>Why did the IT group at royal Caribbean have such poor performance and business status in the compan?

ANS>because of "Silos," or special-interest technical fiefdoms, and their resulting resentments have disappeared, and the IT group has become phenomenally successful.

>>What are the top three factors in Tom Murphy's turnaroundpf the IT function at Royal Caribbean?explain the reason for your choices.

ANS>first Communication without it you cannot talk to anyone and communicate in the shipSecond is Respect without it no one will try to listen to you.Third is time without time you will not be fast on your work and mingle with your coworkers , officials, V.I.P and guest

>>Visit the website of Royal Caribbean. Evaluate the effectiveness of the website and the services being offered to attract and serve the travel needs of customers and prospective customers. What could be improved? Outline the business impact of your idea.

ANS>the royal caribbean is so because reserve like passport and etc.